ADTO Protected M.png
Conditions 1. If travel delayed over 3 hours 200 Dux Libra compensation must be payed out and food voucher provided if the delay is overnight accommodation must be offered if travel is delayed over 6 hours or flight cancelled compensation of 3 times the price of the flight leg must be provided 2. If a hotel or flight reservation is cancelled before or after departure an alternative of equivalent quality and service must be offered or a refund or account credit provided if this is not possible 3. If a holiday to a destination is cancelled due to safety issues or security issues alternative destinations must be offered and if requested by customer a refund provided 4. Luggage must be covered by a protection guarantee of up to 10,000 Euros in case of loss or theft of luggage if checked in or handed to staff to be stored. A receipt must be given. 5. All package holidays are required to be covered by this guaruntee 6. If any trips are cancelled on a holiday an alternative must be offered or a refund of the trips value offered if this is not possibly 7. Any package holiday provider operating in United Duchies must adhere to this guaruntee 8. All package holiday companies in United Duchies must put 5% of the holiday price into an insurance fund which will pay out in major events or if a company ceases operating 8. For the guaruntee to apply the 2 of the following three aspects must be provided , Accomodation, Trips and Travel to and from the destination and must be booked through the same company.DARA Protected.png
Conditions 1. If travel delayed over 3 hours 200 Dux Libra compensation must be payed out and food voucher provided if the delay is overnight accomodation must be offered. Seats on the next available flights or a valid flight combination within any airline alliance must be offered if they are available. 2. If travel is delayed over 6 hours or flight cancelled a refund of 3 times the flight value must be provided 3. Luggage must be covered by a protection guarantee of up to 10,000 Euros in case of loss or theft of luggage if checked in or handed to staff to be stored. A receipt must be given. 4. All Duchian Airlines must abide by this guarantee 5. All Duchian Airlines must put 5% of the ticket price into an insurance fund which will pay out in major events or if a company ceases operatingDuchies Track Assured M.png
Conditions 1. If travel is delayed over 1 hours 100 Dux Libra compensation must be payed out and food voucher provided if the delay is overnight accomodation must be offered. If the trains are cancelled for 24 hours 3 times the ticket price in compensation must be provided. 2. Travel on the next valid train combination must be provided in event of a cancellation or if a later scheduled train arrives first . This may prioritise Train Alliance combinations first. 3. Luggage must be covered by a protection guarantee of up to 10,000 Euros in case of loss or theft of luggage if checked in or handed to staff to be stored. A receipt must be given. 4. All Duchian TOC's must abide by this guarantee 5. All Duchian TOC's must put 5% of the ticket price into an insurance fund which will pay out in major events or if a company ceases operatingDICTA Assured.png
Conditions 1. If travel is delayed over 1 hours 100 Dux Libra compensation must be payed out and food voucher provided if the delay is overnight accomodation must be offered. If the coaches are cancelled for 24 hours 3 times the ticket price in compensation must be provided. 2. Travel on the next valid coach combination must be provided in event of a cancellation or if a later scheduled train arrives first . This may prioritise Train Alliance combinations first. 3. Luggage must be covered by a protection guarantee of up to 10,000 Euros in case of loss or theft of luggage if checked in or handed to staff to be stored. A receipt must be given. 4. All Duchian COC's must abide by this guarantee 4. All Duchian COC's must put 5% of the ticket price into an insurance fund which will pay out in major events or if a company ceases operating